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Returning customers who created accounts before February 20, 2024 will need to create a new account on our new and improved website.

To access your previous account information and past orders, please contact us at: 1-877-282-5777

Privacy Policy

USER AGREEMENT POLICY


King Ranch Saddle Shop wants you to know that whether you're ordering online, or just browsing, your privacy is very important to us.

When visiting King Ranch Saddle Shop Online, our server collects only the domain name and user specific information on the pages you access or visit. This information is collected as well as your e-mail address, if you e-mail us. We also collect any information you volunteer, such as survey information and/or site registrations.

Any information that we gather is used to improve the content of our Web Site and notify you about current King Ranch Saddle Shop products, services and events. By sharing your email via our website forms, you agree to receive recurring automated promotional and personalized marketing email messages from King Ranch Saddle Shop at the email address used when signing up. Consent is not a condition of any purchase. You can unsubscribe from promotional emails at anytime using the link at the bottom of the email. Or, if you do not wish to receive promotional e-mails or email information from us, please e-mail, stating that you are not interested in receiving these notifications. We do not share e-mail addresses with other organizations for commercial purposes.

If you supply us with your telephone number online, you will be contacted by phone only if there is a question regarding an order you've placed online. We will not call you for promotional purposes, or share your telephone number with other companies.

If you supply us with a mailing address online when ordering a product or requesting a catalog, you will be put into our customer file and may receive periodic mailings from us with information on new products and services or upcoming events. If you would rather not receive such mailings, please email or write to us at the address below. Please include your exact name, mailing address, and state that you prefer not to receive mailings from King Ranch Saddle Shop.

Occasionally, we make our customer postal mailing lists available to a carefully screened group of organizations whose products may be of interest to you. If you are not interested in receiving such information, please e-mail or write to us at the address below. Please include your exact name and mailing address and state that you prefer not to receive other companies' mailings.

Our Mailing Address:
King Ranch Saddle Shop
P.O. Box 1594
Kingsville, TX 78364-1594

We can be reached via e-mail at krsaddleshop@king-ranch.com

WEBSITE SECURITY

The King Ranch Saddle Shop takes your concerns about the security of online ordering very seriously. We've put many safeguards into our electronic store so that you can enjoy your shopping experience and make purchases without having to worry about the safety of credit card transactions. Our secure shopping system is made up of three layers.

The first layer, "Safe Technology", is the most visible to you. Our Secure Socket Layer (SSL) technology is an industry standard and among the best software available today for secure commerce transactions. Using RSA key technology, our web server is stable and secure, so you can shop via the web without worry and without risk. We encrypt all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

The second layer, our "Firewall", works behind the scenes. We protect all of your private information, including your order, behind a network security system. Only our own staff has access to this information, and then only enough to service your order. As a final precaution, we authorize all credit card transactions through the same private channel that we use for traditional phone, fax, or mail orders. If you have any questions about our security system, please Contact Us.

We may also collect your email address via cookies and pixels on the Website through the use of trusted third-party partners. These partners may also combine your email information with other information they have access to such as a mailing address so that we may serve relevant marketing offers to you via email and direct mail. If you do not want us to collect information about you, please contact us at 1-877-282-5777 or email krsaddleshop@king-ranch.com to opt out.

How We Share Your Information:
The information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information may also be shared with other third-party marketers to bring you offers of interest. These third parties may share your information with others and may use this information for their own interest-based advertising and commercial purposes. If you prefer not to share your name and address with other marketers, please email us at krsaddleshop@king-ranch.com.

CCPA - WHAT ARE MY CALIFORNIA PRIVACY RIGHTS?
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (1) a list of the categories of personal information, such as name, address, e- mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes, and (2) the names and addresses of all such third parties.

To request the above information, please e-mail us at: krsaddleshop@king-ranch.com and reference California Disclosure Information. We will respond to such written requests within thirty (30) days following receipt of the e-mail as stated above. If we receive your request from a different e-mail not matching your subscription account, we will respond within a reasonable period of time, not exceeding one hundred-fifty (150) days from the date received. Please note that we are only required to respond to each customer once per calendar year.

HOW DO I REMOVE MY INFORMATION FROM KING RANCH SADDLE SHOP?
We receive names and mailing addresses from third parties for direct mail marketing purposes. If you no longer want to receive information from King Ranch Saddle Shop please contact us and we will process your request. You will need to send us the following information:

Your name
Your e-mail
Your postal mail address where you receive information from King Ranch Saddle Shop
Indicate “Do not contact me by e-mail or mail” or “Request my personal information be deleted” “or do not share my information with 3rd parties”


Mail, email or phone your request to:
King Ranch Saddle Shop
P.O. Box 1594
Kingsville, TX 78364-1594

1-877-282-5777 or email krsaddleshop@king-ranch.com

Your request may take up to ten (10) business days to process, and you may receive e-mail or postal mail in the meantime. Your removal request, along with your name and address, will be stored in a "do not contact" file to ensure that we can honor your request. Please note that if you make subsequent purchases from our website, we will confirm your order by e-mail, and we may need to contact you by phone, e-mail, or postal mail with other questions regarding your order.

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OUR HISTORY

Captain Richard King had a vision when he settled alongside the Santa Gertrudis Creek in 1853. Several years later, the Ranch established a Saddle Shop to offer ranchers and cowboys the saddles, tack, and accessories of a quality suited to meet every need of the harsh range.

Learn more

Free Exchanges

We stand behind our products 100%. Product exchanges within 60 days of purchase are free.

RIDE TOGETHER GUARANTEE

We use King Ranch Saddle Shop gear, too. If one of our products falters, rest assured we’ll make it right.