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Returning customers who created accounts before February 20, 2024 will need to create a new account on our new and improved website.

To access your previous account information and past orders, please contact us at: 1-877-282-5777

Shipping Policy

How Do I Calculate My Shipping Charges?

Shipping Charges:

We offer flat rate shipping charges using standard FedEx shipping. Orders up to $100 will be charged a flat $10 shipping fee. Orders over $100 to $250 will be charged a flat $17 shipping fee. Orders over $250 will be charged a flat $24 shipping fee.

NOTE: the above Standard Shipping rates apply to each individual address you request. For Corporate Orders or Bulk Orders, there will be a shipping cost estimate given at the time of ordering. For deliveries outside the U.S. call 361.595.1424 for special quotes. See below for Shipping Information for furniture delivery charges.

We ship FEDEX within the continental USA, which normally takes 3-7 days for delivery. Rest assured that once you place your order with us, we make sure that all in-stock items are shipped within 24 business hours.

Furniture Delivery:

Freight Delivery: Heavy or oversized furniture and accessories will include a shipping and handling charge which is listed as a surcharge. For each of these items ordered, please add only that amount to determine your total delivery charge on each item. Items ordered at the same time may be delivered separately. Next Day or 2 Day shipping is not available for any item with a surcharge.

Curbside Delivery is available: King Ranch Saddle Shop will deliver your selection to your curbside. There is no unpacking of the item by the delivery service. Next Day or 2 Day shipping is not available for this item. Customer is responsible for all freight charges if delivery of Furniture if returned, refused or cancelled during processing.

Inside Delivery is available for additional charges: King Ranch Saddle Shop will deliver your selection into your home and place the package 10 feet inside the front entry. There is no unpacking of the item by the delivery service. Delivery can be scheduled Monday through Friday and the freight company will call to arrange a time convenient for you. Next Day or 2 Day shipping is not available for this item. Customer is responsible for all freight charges if delivery of Furniture if returned, refused or cancelled during processing.

White Glove Delivery is available for additional charges: King Ranch Saddle Shop will delivery your selection into your home, unpack it, inspect it, and provide simple assembly. We will also take away all the packing material. Delivery can be scheduled Monday through Friday and the freight company will call to arrange a time convenient for you. Next Day or 2 Day shipping is not available for this item. Customer is responsible for all freight charges if delivery of Furniture if returned, refused or cancelled during processing.

What Is The Standard Form Of Shipping?

King Ranch Saddle Shop utilizes FedEx Shipping Services, which normally takes 3-7 business days for delivery. Rest assured that once you place your order with us we will make sure that all in-stock items are shipped within 24 business hours - HOLIDAY shipping estimates change during the month of December.

Overnight And Second Day Shipping Availability?

Orders requesting Overnight or Second Day Delivery must be submitted and received before 10:00 a.m. CST. These delivery options do not include weekends or HOLIDAY season. All orders received after 10:01 a.m CST will ship the next business day - HOLIDAY hours and days may vary. You must provide a physical address for expedited delivery, we cannot ship next day or 2nd day to a Post Office Box.

What Are CURBSIDE, INSIDE And WHITEGLOVE Deliveries?

CURBSIDE delivery available: King Ranch Saddle Shop will deliver your selection to your curbside. There is no unpacking of the item by the delivery service. Next Day or 2 Day shipping is not available for this item. Customer is responsible for all freight charges if delivery of Furniture if returned, refused or cancelled during processing.

INSIDE delivery is available for additional charges: King Ranch Saddle Shop will deliver your selection into your home and place the package 10 feet inside the front entry. There is no unpacking of the item by the delivery service. Delivery can be scheduled Monday through Friday and the freight company will call to arrange a time convenient for you. Next Day or 2 Day shipping is not available for this item. Customer is responsible for all freight charges if delivery of Furniture if returned, refused or cancelled during processing.

WHITE GLOVE delivery is available for additional charges: King Ranch Saddle Shop will delivery your selection into your home, unpack it, inspect it, and provide simple assembly. We will also take away all the packing material. Delivery can be scheduled Monday through Friday and the freight company will call to arrange a time convenient for you. Next Day or 2 Day shipping is not available for this item. Customer is responsible for all freight charges if delivery of Furniture if returned, refused or cancelled during processing.

Can Items Be Shipped Internationally?

Orders delivered outside the U.S. must be paid by credit card. International customers please call 1.361.595.1424 to speak to a Customer Service Representative. There will be additional shipping and handling charges and most shipments normally take 3-14 business days for delivery. All international orders will need to ship complete and any items that are not available at the time of the order will need to be requested on a separate order (with applicable shipping charges). The recipient will be responsible for all applicable duties and taxes.

Are Drop Ship Items Delayed During The Holidays?

Any of the items we offer that are Drop Shipped, shipped directly from our vendors, have the delivery time listed on the product detail page as well as in the check-out process once you put the item in your cart. Due to the Holidays, your item(s) may be delayed up to 2 weeks from the time listed on the product page.

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OUR HISTORY

Captain Richard King had a vision when he settled alongside the Santa Gertrudis Creek in 1853. Several years later, the Ranch established a Saddle Shop to offer ranchers and cowboys the saddles, tack, and accessories of a quality suited to meet every need of the harsh range.

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Free Exchanges

We stand behind our products 100%. Product exchanges within 60 days of purchase are free.

RIDE TOGETHER GUARANTEE

We use King Ranch Saddle Shop gear, too. If one of our products falters, rest assured we’ll make it right.